Operation Center
Credit Investigation Manager
Job Description:
1. building the credit investigation management system and credit investigation department
2. establish the basic operation database of the current merchants, cooperative partner, and the potential customers
4. evaluate and issue credit investigation reports, and evaluate the credit rating of the merchants and the cooperative partners
4. the credit line rating of the current merchants and cooperative partners
5. the digging and operation of the credit investigation data's commercial values
6. accomplish the job assigned by the general manager office
Job Requirements:
1. age below 40, bachelor and above, major in computer, data, economy, law, etc.
2. over five years' credit investigation experiences, or ten years' working experiences in bank, credit investigation intermediaries
3. excellent logic thinking, good communication and data processing abilities, familiar with credit investigation, good risk control concept
4. expert in Excel/PPT/Word, proficient in official document writing
Risk Control Manager
Job Description:
1. assist the formulation of risk control guideline and operation process
2. assist the design and simplification of a series of risk control management tools before and after the credit
3. evaluate and assure the businesses of commercial factoring, financial lease are in accordance with the credit and risk control regulations of the company
4. make research and analysis on the factoring and lease industry's relative policies, laws and regulations, supervising and analyzing the company's credit business operation and management status, continuously to perfect the risk control operation regulations
5. review and evaluate the project credit declaration reports and organize the customer credit investigation
6. supervising the risks during the project implementation, and prevent the new possible risks in time
7. accomplish the other work assigned by the supervisors
Job Requirements:
1. bachelor and above
2. over two years' working experiences in commercial factoring, financial lease, or other financial institutes, working experiences of factoring and lease risk control is preferred
3. familiar with the country's financial policies and regulations, familiar with commercial factoring, financial lease business patterns, and risk control features
4. good understanding of petroleum and chemical industry, every familiar with one sector or several sectors is preferred
5. high sense of duty, team spirit, good pressure-resist ability
Financial Operation Manager
Job Description:
1. the formulation of the financial settlement system plan
2. the formulation of foreign payment cooperative project plan
3. communicate efficiently with the relative departments, technical team, to promote the project implementation
Job Requirements:
1. over three years' product or demand analysis working experiences, good understanding of business operation, system functions, and key functions of the payment system, or understanding of the business process, system functions of the financial settlement
2. over one year's payment or financial industry working experiences is preferred
3. familiar with demand analysis and prototype design tools
Customer Service Director
Job Description:
1. the establishment and maintenance of customer service enter or call center, achieve performance goals
2. online and offline customer service management
3. department work plan formulation, and following-up, implementation, monitoring
4. formulate and perfect department systems, processes, guarantee the streamlining and the standardization of customer service, monitoring and management
5. department team building, staffing optimization, talent team, promote the specialization in customer service
6. deal with major customer events and customer complaints, continuously optimize and meet the customer's satisfaction
Job Requirements:
1. bachelor and above, over five years' working experiences in large e-commerce platform customer service center, call center management, or telemarketing
2. good understanding or marketing consultation, good at system building and promotion
3. excellent leadership, execution ability, integration ability, good at communication and coordination
4. innovative, team spirit, and professional
5. proficient in consultation and customer relationship management system
Customer Service Manager
Job Description:
1. the operation management of the business of the customer service center of the bulk trade platform, GYIE Website, including the telephone online customer service, outgoing calling, etc., customer service team management
2. establish the customer service system, build the call center platform system, perfect the functions and business processes of call center by coordinating with other departments
3. plan, establish, perfect the implementation plan, management system, business standards and processes of customer service center, adjust and perfect the project internal management processes and standardization according to the company's development status
4. formulate the development plan of customer service center, make budget according to the plan, and control the costs of the customer service center
5. write complete operation reports of customer service center, evaluate the customer service team's work performance, provide data support for the operation management and decision-making of the customer service center
6. collect and sort out customer data, establish and maintenance database, analyze customer needs, and summit analysis reports
Job Requirements:
1. bachelor and above, over five years' working experiences in large e-commerce platform customer service center, call center management, or telemarketing
2. excellent data analysis ability and logic thinking ability
3. good leadership, outstanding communication and coordination ability, team cooperation ability, good service consciousness and sense of duty, passionate and patient
4. good operation management and process building abilities, good marketing ability, able to dig customer's needs systematically, provide more perfect services for customers, improve customer service performance, improve user stickness
Customer Service Specialist
Job Description:
1. answer customer calling in time, give detailed explanation and answers to the questions on different businesses
2. answer the questions on the user account opening operation
3. sorting out the weekly phone answering information and summit the summary
4. proactively cooperate with supervisors in accomplishing the assigned work in time
Job Requirements:
1. high school and above, age 18 to 28, graduates or intern will be preferred
2. over one year's working experiences, working experiences in large call center is preferred
3. standardized mandarin, sweet voice
4. quick mind, smooth expression, good at thinking, excellent reaction ability
5. team spirit, good pressure-resist ability, good service sense
6. typing speed over 50 words per minute
Data Business Analyst
Job Description:
1. collection of business data, provide accurate operation data and reports, make suggestions and involve in the perfection of data system
2. finish the daily report on time, make summaries, provide data support for marketing management and optimization
Job Requirements:
1. major in mathematics and applied mathematics, marketing, statistics, economy, finance, e-commerce, associate and above, over one year's working experience in data and product analysis, working experiences in e-commerce database marketing is preferred
2. excellent knowledge in marketing data analysis, customer relationship management
3. proficient in data statistics analysis software like excel, SAS/SPSS, PPT, and office software
4. sensitive to data, good logic analysis ability, extract favorable results from the massive data
5. rich experiences in data analysis, digging, cleansing, and modeling
6. good market judgement, communication ability, team spirit
Activity Specialist
Job Description:
1. plan and implement the company's all marketing and exhibition activities, and responsible for the organization and coordination, and implementation quality of the activities
2. use experiences in PS design software, able to finish the diagrammatic sketch independently
3. collect and sort out the activity customer quantity and information
4. prepare the necessary materials for the design, purchase
6. independent project negotiation ability
Job Requirements:
1. associate and above, able to use diagram text manufacturing software
2. good communication ability, strong sense of duty, careful, diligent
3. able to operate marketing activities independently, and quick mind
4. working experiences in forum holding, exhibition, and advertising
Product Development Manager
Job Description:
1. the development and management of the company's cross-border trade products and services
2. formulate product pricing strategies
3. specify the product's market position, and market plan
4. accomplish industry investigation, and objective customer analysis
5. support sales channel marketing, training channel personnel
Job Requirements:
1. bachelor and above
2. three to five years' working experiences in product development and management
3. working experience in import and export trade industry is preferred
4. good communication ability, good at analyzing and solving problems independently
5. proactive, careful, strong sense of duty
Graphic Designer
Job Description:
1. the establishment and maintenance of the company's standardized visual image
2. visual design of all graphic advertising materials, extension design and typesetting
3. accomplish other work assigned by the company
Job Requirements:
1. major in graphic design, associate and above
2. over two years' working experiences in graphic design
3. proficient in Illustrator、Photoshop、 InDesign、PowerPoint
4. excellent creative design ability
6. good communication and coordination ability
6. diligent, proactive, cooperative
8. abide by the country's laws, the company's professional codes, and moral regulations, and the relative regulations set by the compliance department
Copy Writing and Business Planning Specialist
Job Description:
1. the creative writing of the company's brand copy, product copy, advertising copy, project copy
2. planning of network activities, and editing of website text
3. familiar with the advertorial writing, network link exchanging, e-mail advertising, SNS advertising, BBS advertising, and other special advertising methods
4. make special plans, manuscript selection, solicit contributions, integration, and composing; draw up the weekly, monthly, and yearly work plan and summary of all the plans and editing work; guarantee the overall progress and quality of all the plans and editing work
5. advertising the company's new products for its features, dig products' highlights and selling points, analyze the customers' needs, dig the product stories, make objective, sensitive, attractive description of all the products to make the description fit the brand features
6. involve in the promotion activities, the creative design of brand packaging advertising leaflets, and product photo album, cooperate with the design department in the topic and copy composing of the advertisement poster
7. the drafting of promotion and advertising plan copies, activity implementation, and activity feedback summary
8. proactively involve in the department's discussion and meeting on difficult issues
9. accomplish the work assigned by the supervisors
Job Requirements:
1 major in advertising, news, Chinese literature, bachelor and above
2. over five years' working experiences, working experiences in brand building or e-commerce industry is preferred
3. logic thinking, excellent writing skills, solid advertorial writing ability and experiences
Market Manager
Job Description:
1. market research, industry information collection, provide valuable information
2. analyze the current user data, and under which formulate user hierarchy management and marketing plans
3. improve the trade volume
5. accomplish the other work assigned by the company
Job Requirements:
1. bachelor and above, over five years' working experiences, major in marketing, MBA is preferred
2. good working experiences in market research, data analysis, marketing promotion, experiences in bulk commodity e-commerce market promotion is preferred
3. innovative, strategic thinking and foresight looking, proactive, strong sense of duty, careful,
4. excellent communication ability
5. good Chinese and English expression, and text writing ability
6. proficient in Microsoft office
7. abide by the country's laws, the company's professional codes, and moral regulations, and the relative regulations set by the compliance department
Merchants Supervisor
Job Description:
1. accomplish the merchants indicators assigned by the department
2. the promotion of merchants work
3. the planning and organization of the merchants advertising activities
4. develop new customers, maintain the old customers, keep good cooperation relationships
5. training and instruct merchants specialists
Job Requirements:
1. over three years' working experiences in merchants, familiar with merchants process and skills, contract clauses, and market operation modes
2. strong sense of duty, good interpersonal communication ability, good team spirit, and professional qualities
3. passionate for work, excellent customer service sense
4. massive and high quality merchants customer resources
Merchants Specialist
Job Description:
1. collect objective merchants information
2. the merchants site organization and onsite management and coordination
3. follow-up of merchants customers and customer maintenance
4. the merchants site organization and onsite management and coordination
5. the external advertising of the company's merchants brand
Job Requirements:
1. associate and above, major in chemical, trade, marketing is preferred
2. graduates are preferred, university activities with external communication will be a plus
3. professional, strong sense of duty
4. outgoing personality, good at communication